New Products and customer support
To ensure customer satisfaction with our extensive product range, we have a dedicated New Products and Customer Support team, which forms part of our Customer Support service.
MAIN TASKS OF THE GROUP
-
Handling New Product inquiries and advising customers on the technical capability to produce the item in question
-
Tackling technical issues (related to changes in production technologies or product range), where the product meets technical requirements, but not the customer's needs
-
Conducting customer satisfaction surveys
INFORMATION SUPPORT CENTER
8 (800) 775-000-5
(call received round the clock)
E-mail